Contact

What you can contact us about

• General questions about how Vimoty works and what the site covers.
• Corrections and updates: if a requirement, airline policy or official link on the site looks out of date or incorrect, tell us what you found and where.
• Feedback and suggestions: destinations, airlines or documents you would like to see covered.
• Business, partnership and data or API enquiries.

How to reach us

Email contact@vimoty.com. This is the primary contact address for Vimoty and reaches us for every topic listed above.

If you are reporting a correction, please include the page you were reading, the requirement or policy in question, and the official source you are relying on. That makes the review much faster.

What we cannot help with

Vimoty cannot provide veterinary, legal, government or airline authorisation, and cannot confirm or guarantee that a specific pet will be eligible for a specific journey.

Decisions about documents, entry and transport are made by the relevant authorities and by your airline. Please contact them directly for anything binding, and contact a veterinarian for advice about your animal's health or fitness to fly.

Response times

Vimoty is a small independent project. We read everything we receive, but we cannot promise a reply to every message, and we cannot handle urgent or time-critical travel questions.